If you suspect that you have been a victim of a scam while using our platform, please contact our support team immediately. We will initiate an investigation into the matter and provide you with updates on its progress.

Please note that scam investigations can be complex and time-consuming. We will do our best to resolve the issue as quickly as possible, but we cannot guarantee a specific timeframe for completing an investigation. Investigations may take up to 6 months to complete, depending on the complexity of the case.

It is important to note that we do not provide refunds for losses incurred due to scams or fraudulent activities. We strongly advise our customers to take all necessary precautions to safeguard their accounts and transactions.

We reserve the right to cooperate with law enforcement agencies in cases of suspected fraudulent activity. Additionally, we may take appropriate legal action against individuals or entities involved in fraudulent activities.

By using our platform, you acknowledge and agree to our Scam Investigation Policy.

Contact: abuse@annves.com